FREQUENTLY ASKED QUESTIONS
Terms of Use

We reserve the right to reserve service to anyone at anytime. This includes: free offers, cancellation of magazine subscription, cancellation Club membership, suspension from affiliate rewards program, removal from mailing list, removal from Holistic Fashionista administrated private groups and other community-based virtual events, blocking you from social media accounts, etc . should you not comply with our terms and conditions.

Rights for Termination

Copyright Infringement
Plagiarism
Lack of Respect for Holistic Fashionista Brand
Inappropriate Comments/Behavior
Unprofessional Communication Style
Lack of Respect for the Holistic Fashionista Team, Partners, or Board of Curators
Slander and Bad-Mouthing
Payment Interruption
Harassment
Non-Compliance of Rules and Regulations
Breaking a Contract
Misuse of Coupon Codes or Passwords
And other reasons at our disclosure

Email Notifications

We are not responsibility for any lost emails sent by Holistic Fashionista or Angel Quintana, Inc.. Please add [email protected] to your email provider account. Missed deadlines or trainings due to non-receipt of email notifications is not our responsibility. If you have questions at anytime, please use our Live Chat so we may assist you.

The Club Cancellation/Renewal Policy

When you enroll in The Club, your membership is for 3 months and will automatically renew unless cancelled. If you wish to cancel your membership after 3 months, it may take up to 7 business days to finalize the cancellation of your membership. We do not pro-rate your dues. If you cancel in the middle of your policy, your membership will be active for the duration of the quarter. If you cancel during a Club promotion, your membership will be active for the duration of the promotion. Trial memberships will not receive all club perks.

Late Payments

Payments 1+ day past due will NOT have access to any membership perks. Memberships 7 days past due will be removed entirely and any discounted membership dues will not be renewed or honored. Payment plan interruptions occurring more than twice, will result in collecting remaining balance in full and no further payment plan options will honored.

Giveaways

Giveaways are provided by Club Members and Holistic Fashionista is not responsible for lost or unclaimed goods. Please contact Giveaway administrator for details by opening a support ticket with the subject line: Giveaway Issue.

Domestic Shipping

The Botanica Giftbox is proud to offer free ground shipping on all subscriptions within the United States. Once your order is shipped you will be notified via email.

Botanica Giftboxes are shipped via USPS. Please note your Botanica Giftbox will be dropped off at your doorstep without signature confirmation. It is the customer’s responsibility to ensure their Botanica Giftbox can be dropped off and left unattended without signing for it upon delivery.

International Shipping

International shipping is available for the cost of shipping. If you are interested in obtaining a subscription to The HF Giftbox, please note, you will receive an invoice for the price of shipping once your Giftbox is ready for shipment.

Import duties and taxes are not included in the shipping flat rate. These charges are the customer’s responsibility and will be collected from carrier upon delivery. Please note, some Giftbox subscriptions may experience customs delays.

All international subscriptions are billed in USD.

Return Policy

All Botanica Giftbox orders are final. No returns, refunds or credits, and any Botanica Giftbox returned by a customer will not be eligible for a refund. In the case that your Botanica Giftbox does not arrive or a product is damaged, we must be notified in writing (email will suffice) within 14 days of receiving your tracking information. If Holistic Fashionista is not notified within that time frame, we can no longer be held accountable for the missing items and will not be able to offer a replacement or refund. 

Please note orders placed are for pre-order only and will ship within the seasons shipping dates:

Shipment Dates for Our Seasonal Botanica Giftboxes:

Spring - ships April 15th - April 30th
Summer - ships July 1st - July 15th
Fall - ships Oct 1st - Oct 15th
Winter - ships Jan 1st- Jan 15th

All refunds are granted at the sole discretion of Angel Quintana, Inc.

Billing & Renewal Dates

Once you have joined The Club your subscription payment will be billed on the date you signed up and will be charged with the credit in which you signed up. You do not need to purchase the next season’s box; you will automatically receive next season's Botanica Giftbox on the scheduled shipment date listed above. Your credit card will be charged 4 times per year unless you cancel your subscription.